Privacy Policy

Data Controller

The Data Controller is Fortune Nature S.R.L. (VAT 02487680973), based in Florence, Italy. For any request regarding your personal data you can write to info@giaogiao.it.

Data we collect

Browsing data: to operate the website we process technical data such as IP address, browser and device type, automatically generated by the use of internet communication protocols.

Data you provide voluntarily: if you contact us by email or phone, we process the data you share (e.g. name, contact details, message content) in order to reply to your request.

Orders: online orders are handled through third-party platforms; the related data is processed according to those platforms’ own privacy notices.

Purposes and legal basis

We process data to: provide and keep the website secure (legitimate interest), respond to contact requests (pre-contractual measures or legitimate interest) and comply with legal obligations.

Cookies and third-party tools

The website uses technical cookies necessary for its operation, which do not require consent. To load typefaces we use Google Fonts and we display public reviews through Google services; these services may collect technical data according to their respective notices.

We do not use profiling cookies for marketing purposes without your consent.

Data sharing

Data may be processed by suppliers who support us in the technical management of the website (e.g. hosting), appointed as data processors. We do not sell or transfer your data to third parties for marketing purposes.

Retention

We keep data only for as long as strictly necessary for the stated purposes and to comply with legal obligations, after which it is deleted or anonymised.

Your rights

You have the right to access your data, request its rectification or erasure, restrict or object to its processing and to data portability. You can exercise these rights by writing to info@giaogiao.it. You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante).

Changes to this notice

We may update this notice. Changes take effect once published on this page; we invite you to review it periodically.